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Shipping Policy

Our Shipping Policy is the agreement that includes the terms, the rules and the guidelines of acceptable behaviour and other useful sections to which users must agree in order to use or access your website and mobile app.

SECTION 1 - Definitions

  • Supplier or Seller means on of the above-listed Companies.
  • Buyer means a person, company, surgery, hospital, business placing an order.
  • Customer means the same as a buyer and who is consuming or utilizing the products.
  • Goods mean all products or services supplied by the Supplier.
  • Products mean the same as Goods.
  • Authorised means someone who is qualified or who has been given the authority on behalf of a qualified person.
SECTION 2 - General Conditions

The following terms and conditions apply to the sale and delivery of any products sold by the Supplier to the buyer. These terms and conditions shall, to the extent of any inconsistency, prevail over all and any conditions of the Purchaser’s order.

Placement of any order implies acceptance of these conditions. These Terms and Conditions may vary from time to time.

SECTION 3 – Prices

  • Products will be supplied & billed at the price listed on our website at the time of order confirmation, or the special price or a quotation given in writing for a set period.
  • Invoice needs to be sent once customer confirms his purchase on our website.
  • TASK Supplies reserves the right to change the price of the listed products without any prior information.
  • The method of payment to the buyer shall be by: Bank Transfer or Credit/Debit Card only.
  • Any additional charges like government taxes on the sale of the goods must be beared by buyer himself.

SECTION 4 - Orders
The Supplier reserves the right to accept or decline, in whole or in part, any order placed by the Buyer. 

The Supplier will place on back order any item(s) temporarily out of stock unless instructed to the contrary by the Purchaser in writing.

Any order which has been accepted by the Supplier, cannot be cancelled by the Purchaser without express written permission from the Supplier. When the Purchaser requires Restricted or Controlled Drugs, then an official order, signed by an Authorised person, must be received by facsimile, email or post. The Purchaser must obtain all necessary licences and comply with all appropriate Commonwealth or state Acts and regulations.

SECTION 5 - Delivery 
All Goods will be dispatched as soon as reasonably possible after receipt of an order.

Any time quoted for delivery is only an estimate and the Supplier shall not be held liable for any delay in delivery, arising from circumstances beyond its control.

The Purchaser shall not be relieved of any obligation to accept or pay for goods by reason of any delay in delivery.

We reserve the right to make a freight and insurance charge on any delivery.

SECTION 6 - Payment 
For account customers payment of the total amount on an invoice shall be made by 20th day of the month following the date of invoice.

We prefer all invoices to be paid by payment methods mentioned on our website.

We will accept the following credit cards for payment by Visa, Master Card and Debit cards will also be accepted for payment.

Should payment of any amount not be received by the due date of our Trading Terms, we shall be entitled to suspend further supply until payment is received in full.

The purchaser will bear all expenses related to the recovery of all monies owed including collection agency fees and legal costs.

SECTION 7 - Risk
Risk or loss of, or damage to, the goods shall pass to the Purchaser at the time and point of delivery or loading of the goods onto the purchaser's nominated carrier

SECTION 8 - Title 
At TASK SUPPLIES at its discretion may register all transactions on the PPSR (Personal Property Security Register) under individual sales or a controlled inventory account. Under the terms of the PPSR, property and ownership in the goods shall not pass to the Purchaser until all goods have been paid for in full including all cost of delivery.

The Purchaser shall be fully responsible for any loss or damage to the goods whatsoever and howsoever caused following delivery. 

The Purchaser, as a fiduciary agent and trustee for the Supplier, may use or sell the goods in the ordinary course of its business and shall account to the Supplier for the proceeds.

In the event the Purchaser defaults in payment, calls a meeting of its creditors, goes into bankruptcy, liquidation or has a receiver appointed, the Purchaser grants the Supplier and its employees or agents the right to enter upon the purchaser's premises where the goods are known to be stored, to take possession of the goods

SECTION 9 - Guarantee 
Goods will be accepted for return and replaced if one of the following occurs:

  • Incorrect Order Supply
  • Faulty or Expired, (if any)
  • Damaged in Transit, (if it is through Seller carrier)

    In such scenarios, the seller should be notified through email within 24-48 hours of the products delivered.

    In such instances, the Supplier must be notified by the Purchaser within 48 hours after receiving the goods. The Supplier will organize for the goods to be picked by its nominated carrier. If the Purchaser returns the goods by its own carrier, then the Supplier will not be held liable for the freight costs.

    Goods ordered incorrectly by the Customer may be accepted back for credit but only at the discretion of the Supplier. If approved by the Supplier, the cost of returning the goods will be at the purchaser's expense and a restocking fee may apply.

    All goods being returned for credit or replacement must be accompanied by a copy of the original invoice and a duly authorized numbered “Return Authority” form issued by the Supplier.


    • The manufacturers packing is not in its original condition.
    • The goods have expired
    • The item/s have been specially ordered or manufactured expressly for the Purchaser.
    • The Company reserves the right to dispose of, without recourse, any goods returned without authorization.

    SECTION 10 - Repairs
    The Supplier will take all reasonable care of all products sent to it for repair by the Customer but takes no responsibility for loss or damage. It is recommended that the Customer has Contents Insurance cover on all its products. The Customer is wholly responsible for all freight costs shipping the product to and from the Supplier or any of its Service agents.

    SECTION 11 - Exclusions
    The Supplier excludes, to the full extent to which it is entitled to do so by law, any and all implied conditions and warranties, together with liability for any special, consequential, direct or indirect loss, damage, harm or injury, suffered or incurred, by the Purchaser including any loss of anticipated income or profit.

    SECTION 12 - Entire Agreement
    The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 

    These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 

    Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

    SECTION 13 – Changes to terms of Service 
    You can review the most current version of the Terms of Service at any time at this page. 

    SECTION 14 - Contact Information
    Questions about the Terms of Service should be sent to us at

    [Re: Privacy Compliance Officer]
    Unit 8/40 Leighton Place, Hornsby NSW 2077, Australia